At Falkbuilt Ltd.(“Company”, “We”, “Us”, “Our”) We are committed to protecting Your personal information and Your right to privacy. If You have any questions or concerns about this privacy policy or our practices regarding Your personal information, please contact Us at privacy@falkbuilt.com.
When You visit our Website https://falkbuilt.com (the “Website”), use our mobile application (the “App”), and more generally, use any of our Services (the “Services”, which include the Website and App), We appreciate that You are trusting Us with Your personal information. We take Your privacy very seriously. In this privacy policy, We seek to explain to You in the most transparent way possible what information We collect, how We use it and what rights You have concerning it. We hope You take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that You disagree with, please discontinue use of our Services immediately. By using the Service, You agree to the collection and use of information under the terms of this Privacy Policy.
This privacy policy applies to all information collected through our Services (which, as described above, includes our Website and App), as well as any related services, sales, marketing, or events.
Please read this privacy policy carefully. It will help You understand what We do with the information We collect.
https://falkbuilt.echo.site/access/personal-data-form
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of this Privacy Policy:
This policy applies to all customers and users of the products, services, websites, apps, and other digital services offered by Falkbuilt and other members and Affiliates of the Falkbuilt Ltd. organization. These include, but are not limited to, Falkbuilt Inc., 2179086 Alberta Ltd. (which operates under the name Echo), and the Falkbuilt Swag Hub (https://www.falkbuiltswag.com).
In some instances, our products and services or those offered by a third-party service provider to our customers or users have their own specific privacy policies.
This policy applies to all personal information that We collect, use, or disclose about our customers and users of our digital platforms.
This includes Your name, address, email, how You pay for Your services, how You use our products, including our websites, network use, and information gathered from third parties, such as credit bureaus. It also includes IP addresses, URLs, data transmission information, as well as the time You spend on websites, what advertisements You follow, and Your time on and use of our apps.
Any information that We de-identify, aggregate, or anonymize to identify trends, manage our business, develop statistical information, understand how We are performing, or develop relevant products, services or offers.
Such information may also be shared with third parties for other analytical purposes but will not personally identify any individual.
Your consent to collecting, using, or disclosing personal information may be implied or expressed through written, oral, electronic, or any other method.
For example, when You provide Us with Your address, it is implied that it is used for billing purposes and service provisioning. However, if We are dealing with more sensitive information, such as performing a credit check, We will seek Your express consent. We will also obtain Your express consent for marketing purposes.
Providing Falkbuilt with Your consent is always Your choice; however, Your decision to withhold such consent may limit our ability to provide You with certain products, services, or offers.
We collect the personal information that You provide to Us.
We collect personal information that You voluntarily provide to Us:
The personal information that We collect depends on the context of Your interactions with Us and the Services, the choices You make and the products and features You use. The personal information We collect may include the following:
All payment data is stored by Stripe. You may find their privacy policy link(s) here: https://stripe.com/en-ca/privacy
All personal information You provide must be correct, complete, and accurate. You must notify Us of any changes to such personal information.
Some information — such as Your Internet Protocol (IP) address, browser, and Device characteristics — is automatically collected when You visit our Services.
We automatically collect certain information when You visit, use or navigate the Services. This information does not reveal Your specific identity (like Your name or contact information) but may include Device and Usage Data, such as Your IP address, browser and Device characteristics, operating system, language preferences, referring URLs, Device name, country, location, information about how and when You use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
We also collect information through Cookies and similar technologies. You can find out more about this in our Cookie Policy: https://falkbuilt.com/cookie-policy.
The information We collect includes:
We collect information regarding Your mobile Device when You use our App.
If You use our App, We also collect the following information:
If You are using our App, We may also collect information about:
This information is primarily needed to maintain our App’s security and operation, for troubleshooting and our internal analytics and reporting purposes.
We process Your information for purposes based on legitimate business interests, the fulfillment of our contract with You, compliance with our legal obligations, and/or Your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process Your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with You, with Your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds We rely on next to each purpose listed below.
We use the information We collect or receive:
We only share information with Your consent to comply with laws, provide You with services, protect Your rights, or fulfill business obligations.
We may process or share Your data that We hold based on the following legal basis:
More specifically, We may need to process Your data or share Your personal information in the following situations:
We may use Cookies and other tracking technologies to collect and store Your information.
We may use Cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how We use such technologies and how You can refuse certain Cookies is set out in our Cookie Policy: https://falkbuilt.com/cookie-policy
Yes, We use Google Maps to provide better service.
This Website or App uses Google Maps APIs, which is subject to Google’s Terms of Service. You may find the Google Maps APIs Terms of Service https://developers.google.com/maps/terms. To find out more about Google’s Privacy Policy, please refer to https://policies.google.com/privacy.
We keep Your information as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep Your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require Us to keep Your personal information for longer than 90 days.
When We have no legitimate business need to process Your personal information, We will either delete or anonymize it. If this is not possible (for example, because Your personal information has been stored in backup archives), We will securely store Your personal information and isolate it from any further processing until deletion is possible.
We aim to protect Your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information We process. However, despite our safeguards and efforts to secure Your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify Your information. Although We will do our best to protect Your personal information, the transmission of personal information to and from our Services is at Your own risk. You should only access the Services within a secure environment.
You may review, change, or terminate Your Account at any time.
If You are a resident in the European Economic Area and You believe We are unlawfully processing Your personal information, You also have the right to complain to Your local data protection supervisory authority. You can find their contact details here:http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If You are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Cookies and similar technologies: Most Web browsers are set to accept Cookies by default. If You prefer, You can usually choose to set Your browser to remove Cookies and reject Cookies. If You decide to remove Cookies or reject Cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services, visit http://www.aboutads.info/choices/.
For further information, please see our Cookie Policy: https://falkbuilt.com/cookie-policy.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting You can activate to signal Your privacy preference not to have data about Your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, We do not currently respond to DNT browser signals or any other mechanism that automatically communicates Your choice not to be tracked online. If a standard for online tracking is adopted that We must follow in the future, We will inform You about that practice in a revised version of this privacy policy.
Yes, if You are a California resident, You are granted specific rights regarding access to Your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from Us, once a year and free of charge, information about categories of personal information (if any) We disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which We shared personal information in the immediately preceding calendar year. If You are a California resident and would like to make such a request, please submit Your request in writing to Us using the contact information provided below.
If You are under 18 years of age, reside in California, and have a registered Account with a Service, You have the right to request the removal of unwanted data that You publicly post on the Services. To request removal of such data, please contact Us using the contact information provided below, and include the email address associated with Your Account and a statement that You reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
The California Code of Regulations defines a “resident” as:
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to You, We must adhere to certain rights and obligations regarding Your personal information.
What categories of personal information do We collect?
We have collected the following categories of personal information in the past twelve (12) months:
We may also collect other personal information outside of these categories instances where You interact with Us in-person, online, or by phone or mail in the context of:
How do We use and share Your personal information?
More information about our data collection and sharing practices can be found in this privacy policy and our Cookie Policy: https://falkbuilt.com/cookie-policy.
You may contact Us by email at privacy@falkbuilt.com or by referring to the contact details at the bottom of this document.
If You are using an authorized agent to exercise Your right to opt-out, We may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on Your behalf.
Will Your information be shared with anyone else?
We may disclose Your personal information with our service providers pursuant to a written contract between Us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use Your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of Your Personal Data.
Falkbuilt Ltd. has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. Falkbuilt Ltd. will not sell personal information in the future belonging to website visitors, users and other consumers.
Your rights with respect to Your Personal Data
In accordance with applicable law, We are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
We will not discriminate against You if You exercise Your privacy rights.
Upon receiving Your request, We will need to verify Your identity to determine You are the same person about whom We have the information in our system. These verification efforts require Us to ask You to provide information so that We can match it with information You have previously provided Us. For instance, depending on the type of request You submit, We may ask You to provide certain information so that We can match the information You provide with the information We already have on file, or We may contact You through a communication method
(e.g. phone or email) that You have previously provided to Us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in Your request to verify Your identity or authority to make the request. To the extent possible, We will avoid requesting additional information from You for verification purposes. If We cannot verify Your identity from the information already maintained by Us, We may request that You provide additional information to verify Your identity and for security or fraud prevention purposes. We will delete such additionally provided information as soon as We finish verifying You.
Other privacy rights
To exercise these rights, You can contact Us by email at privacy@falkbuilt.com or by referring to the contact details at the bottom of this document. If You have a complaint about how We handle Your data, We would like to hear from You.
Yes, We update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If We make material changes to this privacy policy, We may notify You either by prominently posting a policy of such changes or directly sending You a notification. We encourage You to frequently review this privacy policy to be informed about how We are protecting Your information.
If You have questions or comments about this policy, You may email Us at:
privacy@falkbuilt.com
or by post to:
Falkbuilt Ltd.
4100-106 Ave. SE Unit #2
Calgary, Alberta
T2C 5B6
Canada
Based on Your country’s applicable laws, You may have the right to request access to the personal information We collect from You, change that information, or delete it in some circumstances. To request to review, update, or delete Your personal information, please submit a request form.
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